OK, before you all start hollering at me, my moan this week is not about all checkout staff. It’s about the ones who are having a conversation about last night/the recent boyfriend/their dinner etc, with the other checkout girl – whilst you are standing in front of them, waiting to be served.
When they finally acknowledge you, they add insult to injury by giving you that look that says ‘how dare you disturb my conversation’, before they start to put your shopping through the till, whilst continuing to chat with their colleague! Then, when they’ve finished putting your shopping through, you have to stand and wait for them to stop chatting so you can enter your pin number to pay!
Hello – you’re in a customer service position – quite frankly, the customer doesn’t give two hoots about what you had for dinner, or what you did last night and with who. THE CUSTOMER JUST WANTS TO BE SERVED PROMTLY AND TO GO HOME! Finish your chat in your break time or when you’ve finished your shift!
So, supermarket checkout girl – if I’ve hit a raw nerve – good!! Now please can you get on with doing your job efficiently and promptly, so your customers can get on with their day!!
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It’s posts like this that keep me coming back and checking this site regularly, thanks for the info!
I just wanted to say that after reading your review of the Kings Chinese takeaway in Thatcham, I thought I would give it a try. I must say the whole experience was fault less. Thanks for recommending them.